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Shifa Profile

Shifa al Jazeerah Medical Center, wish to pride ourselves as a developing center of medical excellence providing total health care solutions with uncompromising ethics and by optimally leveraging technology & associated with human resources.

Shifa Al-Jazeera Medical Center has witnessed unprecedented growth since 2008 and now commands a prestigious reputation in the market, based upon its integrity in dealing with its customers and the high quality of its services. The success of Shifa Al-Jazeera is due mainly to its commitment to excellence, quality and customer service in medical care. It was established to provide quality health care services to the citizens and the expatriates working in the country miles away from their homes.


We believe that the health care is concerned for every citizen with utmost importance these days, as we are entering in a high tech life style and working conditions. Our Polyclinics have been built to the highest medical standards and is equipped with precise international state of the art technology. Our highly skilled professional medical and paramedical staff have been educated in, and recruited from the leading nations in healthcare to deliver the caring touch, courteous, compassionate and pleasing services.


Shifa Al Jazeera has developed an environment friendly infrastructure where the patients and our employees can feel homely atmosphere. Hygiene and cleanliness are the values that are at the top of our minds and the management is fully committed towards this end.


We have established well communication links with the patients in their own mother tongue to feel more comfortable and easy during the visit at Shifa Al Jazeera Medical Center.

By having the branches in Farwaniya, Fahaheel,(Salmiya, Jabriya – opening shortly)  Shifa Al-Jazeera almost covers most of the region of  Kuwait . This great progress could only be achieved with the unlimited and continuous support of the Government of Kuwait and the loyalty dedication and excellent performance by the staff of Shifa Al-Jazeera Medical Center. As a part of wide vision we are also operating in Bahrain, Oman, Qatar and Saudi Arabia  in the Gulf region.

Delivering healthcare with compassion and care, Shifa Al-Jazeera Medical Center offers comprehensive health care services, that includes Internal Medicine (with Cardiology, Lung diseases, urology, Gastro), General Medicine, Diabetology, ENT, Ophthalmology, Orthopedics, Dermatology, Pediatrics, Gynaec & Obstetrics, Dental department, Radiology, Clinical Pathology, Cosmetology, Physiotherapy and  issuing different type  of  Job fitness & Food Handling certificates.


Based on recommendation of World Health Organization, provide primary care and preventive and periodic evaluation is very important to Wealth of Health. Shifa introducing different health care packages such as General Health Checkup, Diabetic Evaluation Checkup, Diabetic Executive Checkup, Executive health checkup, Maternity care packages, Premarital Male/Female health checkup, etc   with best prices.

OUR MISSION

Our mission is to bring the healthcare of international standard within the reach of individual. We are committed to the achievement and maintenance of the excellence in the field of Healthcare for the benefit of the humanity.

OUR VISION


Shifa Al-Jazeera will continuously serve our customers, community and employees by pursuing continuous quality improvement and cost effective services. This will be accomplished through provision of optimum healthcare in a safe & therapeutic environment based on current standards, development and feedback.

OUR VALUES

Patients First

Our success mainly depends upon our patients. We treat all patient information as confidential and our professional and competent staff aim at all times for patient satisfaction beyond their expectations.

Investment in Employees

We believe, the employees and partners are our main assets and our Mission can only be achieved through value added investment on training to develop the skills and competency to meet the challenges of today and tomorrow.

Safety

We believe that ensuring the safety of our employees and the public is an overriding responsibility. We express this value through our commitment to employing with regulations, working proactively on safety standards and regulations to reduce workplace hazards and prevent accidents.

Financial Responsibility

We believe in managing “ Shifa Al-Jazeera Medical Group” in the best of long term interests of the shareholders through prudent financing and management of our capital assets. We are committed to maintain low rates consistent with the long term financial stability of the polyclinics.

We believe in taking full responsibility for our performance as individual employees and as an organization. We will be accountable through establishing goals and measuring our performance in achieving those objectives.

Community

Shifa Al-Jazeera Medical Group has an obligation to assist our community in meeting its social needs through paying Zakat, supporting charity fundraising and encouraging the voluntary community efforts of our employees.

Integrity

It is imperative to our success as a healthcare provider, for us to conduct a business with the highest human, ethical and legal standards. Honesty, fairness, trustworthiness and sincerity establish an excellent reputation in all our activities.

Excellence

We believe excellence is the standard for all we do and is achieved by serving our patients with compassion and kindness. We recognize and affirm the unique and intrinsic value of each individual. We aim to assist all our patients in getting back to the business of living their life as early as possible by applying new methods and technologies.

Quality   Policy

We, the management and staff of Shifa Al-Jazeera, are committed to the objectives of the timely provision of the healthcare services to our customers, which are of the highest quality, cost-effective and consistent. These objectives, together with statutory and regulatory requirements, will be achieved through continuous development, intensive selection criteria and training, enabling us to improve upon the quality of healthcare services and to exceed its customer’s expectations, whilst at the same time, being competitive in the world market.

Top management is fully committed to providing the adequate resources for the achievement of these quality objectives.
The Quality Policy objectives will be achieved by the management and all employees.

Mr. K.T Mohammad Rabeehullah Karuvanthody

Managing Director

Shifa Al-Jazeera Medical Group.

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